Student Accounts

The Office of Student Accounts is dedicated to assisting students with their account needs throughout their experience at Stevenson University. The primary function of the Student Accounts Office is to coordinate and maintain all aspects of the student’s financial account, including the billing of tuition, room, board, and fees. Other responsibilities include mailing bills, processing payments, posting financial aid, issuing refunds, and maintaining payment plans. Our helpful and knowledgeable representatives are standing by to assist you and your family with whatever questions or concerns you may have.

Payment Options

Online

Make secure online payments either by ACH – Electronic Check or with a credit card on Student Finance — Visa, Master Card, American Express, and Discover are accepted.

Mail

A check or money order can be mailed to:

Stevenson University
P.O. Box 4722
Lancaster, PA 17604

Your check will be sent to Fulton Bank for processing to Stevenson. Private scholarship checks should be sent directly to Student Accounts at 100 Campus Circle, Owings Mills MD, 21117.

Payment Plan

Make payments to the university in manageable monthly installments:

  • Easy, online enrollment
  • Flexible payment options
  • No interest charges
  • 24/7 easy account access
  • Credit card/debit card and automatic bank (ACH) payments are accepted payment methods

Visit mycollegepaymentplan.com/stevenson/ or call 800-609-8056 to learn more. Payment Plans administered by Nelnet Campus Commerce.

International Payments

Stevenson University has partnered with Flywire to receive international payments quickly, easily, and securely. The site will guide you through the payment process. Once funds are received by the university, the payment will be reflected on the student’s account.

Dates & Deadlines

Spring 2023 (January 23 – May 14)

Traditional Undergraduate & Doctoral

Important Dates & Deadlines for Returning Students

  • Bills will be available online via Student Finance by November 15, 2022
  • Payment is due December 16, 2022

Important Dates & Deadlines for New Students

  • Bills will be available online via Student Finance 
  • Bills will mail by December 16, 2022
  • Payment is due January 13, 2023

Stevenson University Online

Important Dates:

  • Bills will be available online via Student Finance by November 15, 2022
  • Payment is due according to the Spring 2023 Enrollment Calendar, typically the Friday after courses begin
    • 8 week 1 is due January 27, 2023
    • 8 week 2 is due March 24, 2023

Summer 2023

Traditional Graduates

Important Dates & Deadlines for Returning Students

  • Payment will be due May 5, 2023

Stevenson University Online

Important Dates

  • Bills will be available via Student Finance by April 4, 2023.
  • Payment is due according to the Summer 2023 2023 Enrollment Calendar, typically the Friday after courses begin
    • 7 & 8 week 1, and 15 weeks are due May 19, 2023
    • 8 week 2 is due July 7, 2023
    • 7 week 2 is due July 17, 2023

Fall 2023 (August 28 – December 17)

Traditional Undergraduate & Doctoral

Important Dates & Deadlines for Returning Students

  • Bills will be available online via Student Finance by June 9, 2023
  • Payment is due July 14, 2023

Important Dates & Deadlines for New Students

  • Bills will be available online via Student Finance 
  • Bills will mail by June 16, 2023
  • Payment is due July 28, 2023

Stevenson University Online

Important Dates

  • Bills will be available online via Student Finance by July 14, 2023
  • Payment is due according to the Fall 2023 Enrollment Calendar, typically the Friday after courses begin
    • 8 week 1 is due September 1, 2023
    • 8 week 2 is due October 27, 2023

Winterim 2024 (January 2 – 21)

  • Winterim course charges are billed to the Fall 2023 billing term.
  • Winterim housing charges are billed to the Winterim 2024 billing term
  • Bills are available online via Student Finance
  • Payment is due December 15, 2023

Spring 2024 (January 22 – May 12)

Traditional Undergraduate & Doctoral

Important Dates & Deadlines for Returning Students

  • Bills will be available online via Student Finance by November 16, 2023
  • Payment is due December 15, 2023

Important Dates & Deadlines for New Students

  • Bills will be available online via Student Finance 
  • Bills will mail by November 20, 2023
  • Payment is due January 12, 2024

Stevenson University Online

Important Dates

  • Bills will be available online via Student Finance by November 14, 2023
  • Payment is due according to the Spring 2024 Enrollment Calendar, typically the Friday after courses begin
    • 8 week 1 is due January 26, 2024
    • 8 week 2 is due March 22, 2024

Billing Frequently Asked Questions

Need information on a 1098-T form?

Click here for a list of answers to common questions.

Traditional Students

How much does tuition cost?
See our list of tuition and fees for more information.

How do I get my bill?
The bill and student account can be viewed through Student Finance on the Stevenson University website. Bills will also be mailed according to the schedule for the semester billing. See the Student Accounts main page for specific information.

What is the difference between my bill and my student account online?
The bill is specific to the semester; the student account will include previous semester history as well.

What if I want to mail payment to Stevenson University?

Detach the self-addressed envelope from your bill and mail it with your payment. The address is: Stevenson University, P.O. Box 4722   Lancaster, PA 17604.

The information that must be included with payment: student name, social security or student ID number, and the semester for which payment should be applied.

Scholarship checks must be mailed directly to our office: Stevenson University, 100 Campus Circle, Owings Mills MD 21117-7803.

What if I want to pay electronically?

We accept ACH payments: Electronic check through Student Finance as well as credit and debit card payments.  If you require assistance we will accept electronic payments over the phone as well. 

How will I pay for my education?

A college education is an investment in your future. There are financial aid opportunities for students. You should check with the Financial Aid Office, at Stevenson University, for a financial plan that best meets your needs.

To help you afford education expenses, Stevenson University is pleased to make the services of Nelnet Campus Commerce available to you and your family. Nelnet’s Interest-Free Monthly Payment Option allows you to spread your education expenses over smaller monthly installments for only a small enrollment fee. There is no interest and no pre-qualification or credit check for this service. The payment plan provides the benefits of easy, online enrollment, flexible payment options, no interest charges, and 24/7 easy account access.  Credit card/debit card and automatic bank (ACH) payments are accepted payment methods. For information visit mycollegepaymentplan.com/stevenson/ or call 800-609-8056.

What if I have not received my financial aid award by the tuition due date?
If this happens, you must choose an alternative payment method. You may pay by cash, check, ACH, money order or credit card.

When are bills mailed? 
Student bills and accounts  are available to view on Student Finance for each semester. Bills are mailed as follows:

  • Fall Semesters – June and July
  • Spring Semesters – November
  • Summer Semester – March

For specific dates, see the Enrollment Calendar. If you have registered after the mail date for bills, you will be required to view your bill on Student Finance. Bills are mailed to the student’s permanent address in the student information system. It is important to keep all information updated.

What if I plan/need to use the tuition payment plan to pay my billThe deadline to enroll in the plan is the day before the tuition due date. Nelnet Campus Commerce serves as the administrator of the plans. For information visit mycollegepaymentplan.com/stevenson/ or call 800-609-8056.  Students may enroll from Student Finance / Manage Payment Plan/ Proceed to Processor.  Once the student has set up an account with Nelnet they may add an Authorized Party to make payments on the plan.

What if my courses are dropped for non-payment?
If courses are dropped for nonpayment, you may register again after the late fee and past due balance is paid. No automatic registration will occur. If sections have filled in the interim, you will not be able to register for those sections. Additionally, official transcripts will not be released until tuition is paid in full.

What if my payment is not received by the due date?
If this happens, a late fee of $100.00 is charged to your account, your account will be flagged and you will not be able to confirm registration until the balance is paid. Residential students will not be permitted to move into student housing until payment is received for the outstanding balance.

What if I drop a class?
If you withdraw from the University, a portion of your tuition may be refundable. Please see the enrollment calendar for the refund percentages and dates. Dropping a class my affect your financial aid. Please contact the Financial Aid Office to determine the impact.

When are refunds issued?
Refunds are issued within two weeks after the funds are posted to your account. Your account can be viewed on Student Finance. Federal funds begin posting to student accounts after the third week of classes.

What if I have registered for classes after the payment due date?
If you register for classes after the payment due date, payment is due at the time of registration (within the same business day).

How do I get a book voucher?
If you have excess funds on your student account, the funds will be transferred to an account on your SUOne card approximately two weeks prior to the start of the semester. You are eligible for a book voucher if your financial aid is in excess of your tuition balance.

How does a book voucher work?
The student takes his/her SUOne card to the bookstore. The bookstore will swipe the card and will record the student’s name and the quantity of the available funds. The book voucher account will remain open and books can be purchased against it for the first three weeks of the semester or until the voucher balance is zero. After the voucher period closes, about three weeks into the semester, any unused funds are transferred back to the student account.

What other charges might I incur?
Student are responsible to view new charges on Student Finance and remit payment accordingly.  Wellness Center, E-books: Inclusive Access Materials, parking fines, School of Design printing or equipment fees are examples of charges that could be assessed after the billing due date. 

What if my financial aid does not appear on the bill?
Verify that you have completed the financial aid process. Contact the Financial Aid Office if you have any questions.

What if my student loan/parent loan is not on my bill?
The Direct Student Loan Application process requires a student to complete both Loan Entrance Counseling and a Master Promissory Note (Loan Agreement). Both processes can be accessed on the https://studentaid.gov website. Additionally , Accept or Decline the loans on Self-Service/Financial Aid/My Offers.

The Direct Plus Loan application process requires the Parent to complete a Plus Request and also sign a Plus Loan Master Promissory Note (MPN) if one is not already on file. Both processes can be accessed on the https://studentaid.gov website.

Stevenson University Online

Need information on a 1098-T form?

Click here for a list of answers to common questions.

How much does tuition cost?
Tuition for all adult programs is comparable to other private institutions in the region and set on a cost per credit hour basis. 

When is payment due for my classes?
For adult undergraduate and graduate courses, payment is due for each class the Friday of the week that class starts. To verify the specific date, view the enrollment calendar.

What if I want to mail payment to Stevenson University?
The mailing address for payment is Stevenson University, P.O. Box 4722   Lancaster, PA 17604.

The information that must be included with payment: student name, social security or student ID number, and the semester for which payment should be applied.

What if I want to pay by credit card?
You can pay by credit card online through Student Finance.

How will I pay for my education?
A college education is an investment in your future. Many employers offer tuition reimbursement. There also are limited financial aid opportunities for adult students, mostly in the form of student loans. You should check with your employer and the Financial Aid Office at Stevenson University for a financial plan that best meets your needs.

What if I have not received my financial aid award by the tuition due date?
If this happens, you must choose an alternative payment method. You may pay by cash, check, money order, or credit card.

What if my employer is paying my tuition?
If your employer is paying the school directly, then either payment or a billing authorization from the employer is due by the payment due date. Stevenson University will not accept a billing authorization if payment from the employer is contingent upon grades. If this is the case, the student is responsible to pay the tuition up front.

What if my payment is not received by the due date?
If this happens, a late fee of $50.00 is charged to your account, your account will be flagged and you will not be able to register for future classes until payment is received in full.

What if I drop a class?
Your tuition may be refundable depending on the date of drop. Please see the enrollment calendar for the refund percentages and dates. Dropping a class may affect your financial aid. Please contact the Financial Aid Office to determine the impact.

When are refunds issued?
Refunds are issued within two weeks after the funds are posted to your account. Your account can be checked through Student Finance.

What if I need a copy of my transcripts before my sponsor pays my tuition?
Official transcripts will not be released until tuition is paid in full.

What if I have registered for classes after the billing date?
A bill will not be mailed to you. You must log onto Student Finance to view your account balance. Payment must be made by the due date referenced on the enrollment calendar.

What if my student loan is not on my bill?
The Direct Student Loan Application process requires a student to complete both Loan Entrance Counseling and a Master Promissory Note (Loan Agreement). Both processes can be accessed on the https://studentaid.gov website. Additionally , Accept or Decline the loans on Self-Service/Financial Aid/My Offers.

Inclusive Access Course Materials 

What is Inclusive Access?
IA is a course materials delivery program that provides access to online course materials that would otherwise be purchased in a bookstore or on a publisher’s website – like textbooks and courseware – but at significantly discounted prices. IA packages digital content with courses on Blackboard, so the right materials can be accessed at the most affordable price on the first day of class. All course materials are eBooks, and include any required software. Students are opted in to the course materials automatically.

My class uses access codes. How do I get one with IA?
If your instructor is using Inclusive Access, you are already enrolled. You will be notified via email to your SU email address prior to the start of the course with access instructions. This information is often also provided in the instructor’s syllabus.

How do I pay for IA?
All enrolled students who register for the course using IA will have the price incorporated into course registration costs billed to their student account. Student Accounts are accessed on Self-Service Student Finance.

How do I opt-out?
Students must opt-out by the deadline for the academic session found on the Starting Gate Campus Store website: store.stevenson/suom. The opt-out button is only visible until the deadline in the RedShelf tool. If a student does NOT want to purchase the required course materials through inclusive access, they can opt-out of the program. “Opt-out” means the student chooses to either get by without the course materials, or will obtain the materials in some other fashion. If a student has opted out as of the deadline date, the charges will be reversed on their student account after the Opt-Out deadline.

If I opt-out and change my mind, can I opt back in?
Opt-out decisions can be made, and reversed, until the deadline date. If a student has opted out as of the deadline date, the charges will be reversed on their student account after the deadline has passed. Once billing has been completed after the opt-out deadline, there are no refunds.

If I don’t register my access or use the online platform, will I still be billed?
Yes, all students who are enrolled in a course using IA are automatically considered part of the program. To avoid being billed, you must opt-out online before the deadline.

How do I Access the IA Course Materials?
Students will have immediate access to these digital course materials through Blackboard. To access course materials:

  • Log in to Blackboard and select the course under My Course.
  • Select the Tools or Course Materials link.
  • Scroll and select the RedShelf Tool Student link.
  • Follow the instructions provided to redeem your access code or one-click access. Do NOT purchase additional access codes. You have already been charged for your materials on your student account.

I dropped the course. Do I still need to opt-out?
Yes, depending on the time frame. If a student drops an IA course between 2 weeks before the start of the session and the add/drop session deadline you will be required to visit Redshelf to complete the opt-out process. There are no refunds for students who drop the course AFTER the add/drop session deadline.

My question was not answered here. Who can I contact for more help?

Title IV Financial Aid Authorization

Do I need to provide the authorization of title IV each semester?
No, once you have responded, you will not have to answer again while you are a student SU.

I don’t have any financial aid why do I have to answer this?
All students are being asked to accept or decline by completing the online authorization form. If at some point in the future you do receive Title IV financial aid, this authorization will already have been given.

What is Title IV financial aid?
Title IV financial aid is federally funded aid such as Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (SEOG), Federal Subsidized and Unsubsidized Direct Loans and Federal Parent PLUS Loans.

I want to change my response. How do I do that?
Students may change their Title IV authorization answers at any time by completing the same Federal Title IV Authorization online form by clicking here or located under Financial Information on WebXpress.

What type of charges will my Title IV financial aid pay, if I accept or decline question #1.
If you accept by choosing ‘Yes’, all charges on your student account for the current semester are available to be paid by these funds. If you decline, then Title IV aid will only pay current tuition, related fees, room and board. Other current semester charges such as accident insurance, wellness center fees, lost ID and parking tickets will remain unpaid which could result in Business Office Hold on your account preventing transcript request or registration even if you have a credit balance on your account after authorized charges have been paid.

What if I have more questions before completing this Authorization? 
You may contact either the Student Accounts Office or the Financial Aid Office.

Third Party Billing

Does Stevenson University accept payment to your account from a third party?
Yes. However, if the sponsor does not provide payment, the student is responsible for any payment not made by the third party.

Employer Billing
Submit a letter or voucher from your employer to the Student Accounts Office before the payment deadline. The employer must pay the University directly and payment cannot be contingent upon grades. If the employer pays for tuition only, the student is responsible for fees before the payment deadline.

Private Scholarships
Submit a copy of your award to the Financial Aid Office to have you financial aid award reviewed and updated. If the award does not show on your bill, please include a copy with payment to Student Accounts when making payment.

Important
Financial payment must be in place before the payment deadline for each semester or cancellation of registration may occur.

Annual Financial Responsibility Agreement

All students must review and accept the Student Financial Responsibility Agreement every academic year. This can be done by going on Self-Service, clicking on your Profile, and choosing ‘Required Agreements’. Students are responsible to pay for all courses for which they are registered after the final day of the add/drop period as published in the Enrollment Calendar. If a student is not planning to attend, it is their responsibility to drop their classes, as Stevenson University will not automatically drop their registration.

Penalties

The University reserves the right to deny admission or registration to any person who has not paid in full all outstanding financial obligations. The University may, at its sole discretion:

• Refuse to admit or register the student
• Cancel the student’s registration
• Remove the student from residence housing
• Withhold the student’s transcripts and diploma

Refund Policy

Written notification of withdrawal or hiatus from the University is required. The official Withdrawal from University form is available through the Student Menu in WebXpress under Forms. Refunds are computed as of the date the request is received in the Registrar’s Office. Prior to the end of drop/add, tuition and fees are refunded 100% less any deposits.  After the 9th business day, the Accident Insurance fee and Inclusive Access Course Materials are not refundable.

Tuition is refundable according to the following schedule:

Traditional Undergraduate and Doctoral

Fall and Spring Semesters

  • First day of the semester through the 9th calendar day of the semester: 100%
  • 10th calendar day through the 15th calendar day: 75%
  • 16th calendar day through the 21st calendar day: 50%
  • 22nd calendar day through the 28th calendar day: 25%
  • After 28th calendar day: 0%

Summer and Winterim Semesters

  • First day of the class through Drop Date without penalty date: 100%
  • After Drop Date without penalty date: 0%
  • Refer to the Enrollment Calendar for each summer session.

Stevenson University Online

  • First day of the class through Drop Date without penalty date: 100%
  • After Drop Date without penalty date: 0%
  • Refer to the Enrollment Calendar for specific dates.

Please note: The detailed refund policy is available in the University Catalog. Financial aid adjustments will be made according to applicable federal refund regulations under the Higher Education Amendments of 1998 (HEA98). Stevenson University aid will be adjusted in accordance with the tuition refund percentages. Questions regarding potential impact should be addressed with the financial aid and student accounts departments. Optional Tuition Insurance may be purchased each semester to supplement the University Refund Policy. Please visit GradGuard.com/tuition/Stevenson for more information.

Tuition Insurance

Tuition Insurance to Protect Your Investment in Higher Education

At Stevenson University, we believe it’s important to offer an easy, affordable way to protect the investment you and your family have made in higher education. That is why Stevenson University has partnered with GradGuardTM to provide our students and their families with tuition insurance.

The Tuition Protection Plan* offered by GradGuard supplements Stevenson University’s tuition refund policy by reimbursing students for tuition, room, board, and other fees for covered withdrawals such as illness, injury, mental health disorder, the death of tuition payer, etc., at any time during the semester. The Tuition Protection Plan also comes with Student Life Assistance, a 24-hour hotline to help students stay safe on and off campus.

To get a quote or learn more about selecting this optional tuition insurance from GradGuard visit GradGuard.com/Tuition/Stevenson or call 877-794-6603.

For semester enrollment, students can use Self-Service Student Finance to proceed to Nelnet Campus Commerce for easy processing.

*Terms, conditions, and exclusions apply. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co. Plans may not be available to residents of all states. Allianz Tuition Insurance is a brand of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company. Non-Insurance benefits/ products are provided and serviced by AGA Service Company. Consumer may be responsible for charges incurred from outside vendors for assistance or concierge services. Contact AGA Service Company at 8884275045 or 9950 Mayland Drive, Richmond, VA 23233 or tuition@allianzassistance.com.

Access Student Finance (Self Service)

Self Service Student Finance is a web based self-service solution for students to pay, view or print your detailed student account bill for current and prior terms (replaces WebXpress). If students wish to grant parents access to Student Finance you will need to go Self Service Proxy Access.

  • Student Finance is located on the Student Portal page under Self-Service Menu.
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Enter your Stevenson University user name & password. HINT! All letters in your user name must be lower-case. You will land at the Account Summary page shown below. If you are a proxy user click on your username and chose Change Proxy User. Select the student as the person’s account you want to view.

Make a Payment

There are three ways to Make a Payment:

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  1. Make sure the items you wish to pay are selected.
  2. Adjust the Amount to Pay, if you wish to make a partial payment.
  3. Choose a Payment Method from the drop-down list: ACH-eCheck or Credit Card (American Express, Discover Card, Master Card or VISA).
  4. Click Proceed to Payment button.
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The Payment Review screen will be displayed. Verify the total payment amount and click the Pay Now button to continue.

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If you chose to pay by ACH-eCheck, fill in the information on the Electronic Check Entry screen and click the Pay Now button. Required information is indicated by an asterisk (*) and includes the ABA Routing Number, Bank Account Number, First Name, Last Name, and Zip Code. Billing Address, City, State, and Email Address are optional. The Pay Now button will be activated when the appropriate information has been entered.

If you chose to pay by Credit Card, the Paypal screen will be displayed. Enter the card number and expiration date. Then click the Pay Now button.

Payment Acknowledgement will be automatically emailed.

Account Activity

There are several ways to access the Account Activity page. You can click on one of the three Account Activity buttons to access account activity for the most recent reporting term. To go directly to account activity for a particular reporting term, click on the blue reporting term.

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To view your bill from the Account Activity page, verify that the correct reporting term is selected in the Term drop-down box. To create a detailed Student Account Statement click on View Statement. A pdf copy of the Reporting Term Account Statement will be created.

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