• Program Overview

    Program Overview

    Stevenson University Online’s Post-Baccalaureate Certificate in Quality Management and Patient Safety program is designed for healthcare professionals who want to learn how to plan, organize, and lead efforts to improve the effectiveness of patient treatment in healthcare organizations. Stevenson's Quality Management and Patient Safety certificate program provides healthcare professionals the knowledge and skills necessary to evaluate the health status of populations served by healthcare organizations to address service gaps. Coursework can be completed entirely online for this 15-credit hour certificate program. 

    Master's Degree Option

    Stevenson also offers an online master's in Healthcare Management with concentrations in Project Management in Healthcare and Quality Management and Patient Safety. ​​

  • Admissions / Tuition

    Admissions / Tuition

    • Completed online application.
    • Completion of bachelor's degree from a regionally accredited institution.
    • Official college transcript from your degree-granting institution; additional transcripts may be required to demonstrate satisfaction of program-specific prerequisites or at the discretion of the Admissions Committee.
    • Cumulative GPA of 3.0 on a 4.0 scale in past academic work.
    • One professional letter of recommendation from a current or past supervisor. Please use the following Recommendation form.
    • Personal Statement.
    • Resume of professional experience.
    Tuition Rate Partnership Standard
    Per Credit $536.00 $670.00
    Per Course (3-Credits) $1,608.00 $2,010.00
    • Stevenson University offers a partnership tuition rate through our relationships with local community colleges, hospitals, and organizations. A full list of our partners can be found here.
    • Stevenson University Online has simplified the cost of your education by eliminating all fees. 
  • Faculty

    Faculty

    Sharon Buchbinder, RN, Ph.D.
    Professor and Program Coordinator
    MS in Healthcare Management
    B.A., Psychology, University of Connecticut
    M.A., Psychology, University of Hartford
    Ph.D., Public Health, University of Illinois  

    Trina G. Armstrong, M.B.A., M.F.P.
    Adjunct Instructor, Healthcare Management
    B.B.A.,  Finance, Loyola University, New Orleans, LA
    M.B.A., Business Administration, Loyola University, New Orleans, LA
    D.H.A.,  Candidate, Healthcare Administration, University of Phoenix

    Susan Casciani, M.B.A., M.S.H.A.
    Adjunct Professor, Healthcare Management
    B.S., Healthcare Administration, State University College at Fredonia, NY
    M.S., Healthcare Administration, D'Youville College, Buffalo, NY
    M.B.A., University at Buffalo, NY 

    Lea Nolan, M.A.
    Adjunct Instructor, Healthcare Management
    A.B., History, Georgetown University
    M.A., Women's Studies with a concentration in public policy, The George Washington University

  • Courses

    Courses

    Stevenson’s Post-Baccalaureate Certificate in Quality Management and Patient Safety is an online 15-credit hour program. 

    • HCM 660 Planning for Evidence Based Practice
    • HCM 662 Quality Management in Healthcare
    • HCM 665 Patient Satisfaction and Quality Improvement
    • HCM 667 Customer Relationship Management
    • HCM 669 Patient Advocacy for Healthcare Quality