Business and Technology Management

For as long as she can remember, Business and Technology Management graduate Keyona Waddell had an interest in how companies function. Upon earning her undergraduate and graduate degrees at Stevenson University, Keyona completed a manager-in-training program at Enterprise Rent-A-Car. After several years in different positions, she started working at Kelly Services, Inc. where she currently serves as the Operations Coordinator for the entire DC-Baltimore Territory.

Current Position

Keyona reports directly to the Vice President and ensures all of the offices in the DC-Baltimore region run efficiently and effectively. She provides the offices with administration support, delivers customer service to clients, and manages basic human resources needs for the local team. The most fulfilling aspect of her position is seeing the change and growth in the offices. Since joining the Kelly Services team, they have increased in size and improved their status as a cohesive, strong team. Keyona says, “Having the ability to visit every office and see the impact we are having in helping others obtain jobs is the biggest reward – it is like we a rebuilding the communities around us through staffing.”

Personal Attention from Support Staff at Stevenson

Keyona credits the support she received from faculty and staff in the Stevenson University Online Business and Technology Management program as the key to her success. She explains, “Every staff member was available to answer questions and was passionate about the classes they were teaching. At Stevenson, I felt the staff was driven to see me succeed as a business professional and was determined to make sure the principles they could teach were understood and maintained for my professional success.” Keyona also notes that her Student Success Coach was there with her every step of the way and helped identify her strengths and weaknesses throughout the program. She says, “He provided me with an open door and ear and provided great direction for me to able to achieve my goal of finishing graduate school early and maintaining a 4.0 GPA…I still value his wisdom and guidance that have helped me to this point in my career.”