Students are encouraged to address concerns or problems they have with Stevenson University programs or services in a timely manner. There are many channels a student may use to resolve a problem or conflict (examples include an academic adviser, Department Chair, School Dean, or administrator) and good faith communication between members of the Stevenson community is often the best way to address concerns and resolve issues.
In the event that a resolution cannot be reached informally, the steps for general complaint procedures are outlined below. Specific procedures for the areas of grade appeal, academic misconduct, FERPA, gender- based sexual misconduct, and student conduct appeals, can be found here.
General Complaint Procedures
Complaints related to academic misconduct or grade appeal, disability services, discrimination and harassment, general student concerns, and residence life reported under this policy will follow these procedures. However, the administrator who addresses the respective complaint will vary based on the nature of the complaint.
(Approved September 2017)