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Certificate in Quality Management and Patient Safety

Pursue a Leadership Role in a Growing Field

Learn the skills needed to secure a leadership position in medical and health service organizations.

healthcare managers
  • Program Overview

    Stevenson University Online’s Post-Baccalaureate Certificate in Quality Management and Patient Safety program is designed for healthcare professionals who want to learn how to plan, organize, and lead efforts to improve the effectiveness of patient treatment in healthcare organizations. Stevenson's Quality Management and Patient Safety certificate program provides healthcare professionals the knowledge and skills necessary to evaluate the health status of populations served by healthcare organizations to address service gaps. Coursework can be completed entirely online for this 15-credit hour certificate program. 

    Pursue your Master's
    in Healthcare Management

    Stevenson University Online offers a Master of Science in Healthcare Management. LEARN ABOUT OUR HEALTHCARE MANAGEMENT MASTER's 

  • Courses


    Stevenson’s Post-Baccalaureate Certificate in Quality Management and Patient Safety is an online 15-credit hour program. 

    • HCM 660 Planning for Evidence Based Practice
    • HCM 662 Quality Management in Healthcare
    • HCM 665 Patient Satisfaction and Quality Improvement
    • HCM 667 Customer Relationship Management
    • HCM 669 Patient Advocacy for Healthcare Quality
  • Admission Requirements

    Admission Requirements

    • Completed online application.
    • Completion of bachelor's degree from a regionally accredited institution
    • Official college transcript from your degree-granting institution; additional transcripts may be required to demonstrate satisfaction of program-specific prerequisites or at the discretion of the Admissions Committee
    • Cumulative GPA of 3.0 on a 4.0 scale in past academic work
    • Earned a grade of "B" or above in statistics or an upper level math and an English composition
    • Two professional letters of recommendation with at least one from a current or past supervisor. Recommendation form
    • Personal Statement.
    • Resume of professional experience
  • Faculty


    Sharon Buchbinder, RN, Ph.D.
    Professor and Program Coordinator
    MS in Healthcare Management

    B.A., Psychology, University of Connecticut
    M.A., Psychology, University of Hartford
    Ph.D., Public Health, University of Illinois  


    Trina G. Armstrong, M.B.A., M.F.P.
    Adjunct Instructor, Healthcare Management
    B.B.A.,  Finance, Loyola University, New Orleans, LA
    M.B.A., Business Administration, Loyola University, New Orleans, LA
    D.H.A.,  Candidate, Healthcare Administration, University of Phoenix

    Susan Casciani, M.B.A., M.S.H.A.
    Adjunct Professor, Healthcare Management
    B.S., Healthcare Administration, State University College at Fredonia, NY
    M.S., Healthcare Administration, D'Youville College, Buffalo, NY
    M.B.A., University at Buffalo, NY 

    John P. McNally, M.S.H.A.
    Adjunct Instructor, Healthcare Management
    B.S., Biology, Saint Joseph’s University, Philadelphia, PA
    ​M.S., Healthcare Administration, Saint Joseph’s University, Philadelphia, PA

    Lea Nolan, M.A.
    Adjunct Instructor, Healthcare Management
    A.B., History, Georgetown University
    M.A., Women's Studies with a concentration in public policy, The George Washington University

  • Tuition


    Established in 1947, Stevenson University has a long history of providing students an affordable, private education. We offer financial aid packages to those who qualify, in addition to a reduced-tuition rate through partnerships with community colleges, healthcare organizations, and other organizations and corporations. For a full list of Stevenson's partners, please visit our Partnerships page.

    Stevenson University Online has simplified the cost of your education by eliminating all fees.

    Post-Baccalaureate Certificate Program Cost Per
    Credit Hour
    Cost Per Course
    (3-Credit Hours)
    Total Cost of Certificate
    (15-Credit Hours)
     Quality Management and Patient Safety $670.00 $2,010.00 $10,050.00*

    *Does not include books.


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